FAQs

Q: Does Evagreen Professional Services Limited offer 24-hour security services?
A: Yes, Evagreen provides round-the-clock security services to ensure continuous protection for your premises. Our dedicated team offers 24/7 monitoring, manned guarding, key holding, alarm response, and mobile patrol security. Whether it’s gatehouse security, retail establishments, construction sites, or solar and wind farms, our vigilant professionals are available day and night to safeguard your assets. Additionally, we specialize in cutting-edge CCTV installation and access control systems, enhancing security even during non-operational hours. You can trust Evagreen to deliver unwavering security coverage, providing peace of mind and protection, anytime you need it.
Q: What services does Evagreen Professional Services Limited offer?
A: Evagreen provides reputable facility management services, including security guard and cleaning solutions, catering to clients in Dundee, Scotland, and surrounding areas like Fife, Aberdeen, Glasgow, and Edinburgh.
Q: How can I request services from Evagreen?
A: To request our services, you can contact us through our website, email, or phone. Our team will promptly assist you with your specific requirements.
Q: Are Evagreen’s cleaning services environmentally friendly?
A: Yes, we prioritize eco-friendly cleaning practices, using safe and sustainable cleaning products to minimize our environmental impact.
Q: How does Evagreen ensure quality assurance in its services?
A: Evagreen maintains high service standards through regular inspections, feedback systems, and continuous training to ensure consistent excellence.
Q: How does Evagreen Professional Services Limited handle payment and pricing for its services?
A: Evagreen provides transparent pricing for its services, which will be clearly outlined in the Service Agreement. Payment terms, including invoicing details and payment methods, will also be specified. Clients can expect competitive pricing without compromising on the quality of our exceptional services. Should you have any specific payment-related inquiries or require customized pricing, our team is ready to discuss and accommodate your needs.

Q: Can Evagreen handle both residential and commercial cleaning projects?
A: Yes, Evagreen caters to both residential and commercial clients, offering comprehensive cleaning solutions to meet diverse needs.
Q: Is Evagreen Professional Services Limited a licensed company?
A: Yes, Evagreen is a licensed facility management company approved by ISO, SIA, and other relevant authorities, ensuring compliance with legal regulations and industry standards.
Q: What measures does Evagreen take to ensure security during service delivery?
A: Evagreen employs trained security guards implement strict protocols to safeguard your premises. Our team is equipped to handle any security challenges effectively.
Q: Can Evagreen accommodate custom cleaning schedules for my business?
A: Absolutely! We understand unique business needs and offer flexible cleaning schedules tailored to suit your preferences and operational hours.
Q: What is the process for terminating services with Evagreen?
A: Either party may terminate services with prior written notice, adhering to the agreed termination clause in the Service Agreement.
Q: Does Evagreen have liability coverage for potential damages during service provision?
A: Yes, we maintain liability insurance coverage to protect against unforeseen incidents and provide peace of mind to our clients.

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